This dashboard provides weekly statistics regarding applications, supplemental documents and call processing timelines to provide transparency and remain accountable to the community.

Benefits administered by FAS and the people who we serve.

Child Care Assistance programs and the Basic Sliding Fee wait list.

Financial Assistance Services financial information, program participation, and performance measures

Lobby wait time data from Cafe. Shows each appointment with time stamps for creation of the contact card, booking, to interview check-in. Only includes Supplemental Nutrition Assistance Program (SNAP) and cash assistance interview visits, not visits for people who were in the lobby for other reasons like dropping off paperwork.

Number of families and children by month on the wait list for Basic Sliding Fee child care. The Basic Sliding Fee subsidizes care for children while their parents work, look for a job, or attend school.

Count of lobby visits for a cash or food interview each month with two timeliness measures.

Financial Assistance Services' goal of lobby wait times being no longer than 30 minutes.

Status of documents received on or before a certain date.

This dataset outlines the cash food and medical programs. Data is based on financial assistance service programs.